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Online Help > Using Two-Way Email > Two-Way Email Administration > Maintaining an E-mail Address
Maintaining an E-mail Address
For any Two-Way Email user, you can:
- Add a new e-mail
address to the Two-Way Email database.
- Delete an existing
e-mail address from the Two-Way Email database. You can delete multiple
addresses at one time.
When you add a new e-mail address, the user receives a confirmation
message at the new address from Two-Way Email and must reply to
it. The new address is activated after the confirmation process
is complete.
Procedure: How to Add a New E-mail Address
-
Select Two-Way
Email on the Managed Reporting browser blue toolbar
to access the Two-Way Email Administrator console. In the Developer
Studio Explorer, click the Two-Way Email Administrator
button in the toolbar.
-
Using
the console, select the user from the list on the left, under Two-Way
Email subscribers.
-
Click Add
Email.
-
In the
dialog box that appears, type the new e-mail address in the field and
click Add.
Procedure: How to Delete an Existing E-mail Address
-
Select Two-Way
Email on the Managed Reporting browser blue toolbar
to access the Two-Way Email Administrator console. In the Developer
Studio Explorer, click the Two-Way Email Administrator
button
in the toolbar.
-
Using
the console, select the user from the list on the left, under Two-Way
Email subscribers.
-
Select
the address, or addresses, you want to remove from the list on the
right, under Addresses for subscriber.
-
Click Delete
Email.
-
In the
dialog box that appears, click Delete.
If you delete the only e-mail address associated with a
user, the user subscription account for Two-Way Email is cancelled.
You have an opportunity to proceed or cancel the action.