WebFOCUS Online Help > Using Two-Way Email > Using Two-Way Email > Responding to an Alert
Two-Way Email alert response is available only at sites that have licensed and installed both ReportCaster and Two-Way Email. For more information on ReportCaster Alerts, see the WebFOCUS Managed Reporting Developer’s Manual .
A Managed Reporting Administrator or Developer can attach a Two-Way Email template to a ReportCaster Alert. As a user, you are alerted when certain predefined data conditions are met. You can use the attached Two-Way Email template to respond to the alert to request a report for more detail.
You are alerted when the total dollar sales for coffee for store code R1019 exceed $1,000,000. The alert takes the form of a report showing the exact amount of dollar sales.
Attached to the report is a template, prompting you for another store code of interest, for comparison purposes. You will respond to the alert by supplying a store code value and sending the template. Your response generates a second report, showing the dollar sales for coffee for the supplied store code. You can then compare the two reports.
PAGE 1 Category Store ID Dollar Sales -------- -------- ------------ Coffee R1019 1393610 Enter a store code on line 1 of your reply. Valid store codes are R1088, R1109, R1250. ---------- [TWOWAY] YXBwL3RvdGFscmV0LnR4dCwjdGVsbG1ldGVzdHNuLHByb2dyYW1tL3By b2dyYW1tLmh0bSwwLjE4OTQ5NTI3NDE0NjIxMDky [/TWOWAY]
If your device or program has an option to include the body of the e-mail (for example, Reply with Text or Include Original Text), select it. This option ensures that the content of the template is included in the reply. Two-Way Email requires the content to correctly process the reply.
Two-Way Email sends the comparison report to you. For example, if you requested information on store code R1088, you receive the following report.
PAGE 1 Category Store ID Dollar Sales -------- -------- ------------ Coffee R1088 1375040
| WebFOCUS |